POLICIES

At SignsByU.com our first priority is making sure that you, our customer is completely satisfied. The first step in making sure we have satisfied customers is to have customers who are well informed. As a well informed customer you will be happy with the finished product, because it will arrive exactly as described. The following are a few points to keep in mind when designing and ordering your signs and vinyl lettering.

Colors
Because colors will vary from monitor to monitor, the colors shown on your screen may vary from the actual sign or lettering delivered to your door.

Payment Information
For your convenience, we accept Visa, MasterCard, American Express and PayPal as forms of payment. All orders including shipping charges and applicable taxes will be charged to the credit card of your choice in advance of the order being produced.

Delivery Time
Most orders are completed and shipped within 5 business days of order being placed. If there is a problem with this time frame due to a color chosen being out of stock, you will be contacted as soon as possible.

Shipping
All orders are shipped by either UPS or Priority Post by the service you have selected and will be charged to your credit card at the rate shown upon check-out.

Errors
All signs ordered are custom made just for you. We cannot be held responsible for errors in your design or spelling mistakes made by you. Please check your design over very carefully to make sure there are no mistakes before submitting your order. If of course there is an error made on our part, we will redo your order as soon as possible and prepay shipping at no charge to you.

Measurements
Please take accurate measurements when ordering vinyl lettering to make sure it suits your purposes. The overall dimensions shown for your lettering is exactly what will be shipped. We cannot accept liability for lettering ordered in an incorrect size. If of course there is an error made on our part, we will redo your order as soon as possible and prepay shipping at no charge to you.

Taxes and Duty
All orders shipped within Canada will be charged 6% GST All Orders shipped within British Columbia will be charged 7% PST and 6% GST All orders shipped outside of Canada will not be charged any taxes from SignsByU.com Any brokerage fees, government taxes or import duties charged by local authorities in the area (if any) will be the sole responsibility of the purchaser. Please check with local authorities on what taxes or duties (if any) might be applicable.

Currency
All prices are calculated in Canadian Dollars